Privacy Policy
Last Updated: June 2026
At Innovisa Agency ("we", "us", or "our"), safeguarding your personal data is a priority. This Privacy Policy details the processes by which we collect, manage, and secure your information in strict compliance with the Personal Data Protection Act 2012 ("PDPA") of Singapore and other pertinent regulations.
By engaging with our website or utilizing our professional consultancy services, you acknowledge and consent to the data practices described in this policy.
1. Data Collection Scope
We gather personal details that you provide voluntarily through our platforms, which typically include:
• Full legal name
• Primary email address
• Contact phone number
• Nationality and residency details
• Current immigration status
• Professional and employment history
• Specific data required for Singapore Permanent Residence (PR) or Citizenship applications
• Any correspondence shared via our digital forms or direct consultations
Additionally, we automatically capture technical parameters during your visit, such as:
• Logical IP address
• Browser configuration and versioning
• Device specifications
• Navigation paths and duration
• General site engagement metrics
• Cookie-based identifiers
2. Utilization of Information
Your personal data is processed for the following professional objectives:
• Addressing your direct inquiries or consultation bookings
• Evaluating eligibility criteria for Singapore PR and Citizenship submissions
• Delivering tailored immigration advisory services
• Maintaining essential communication regarding service updates
• Refining our digital interface and client experience quality
• Managing and nurturing client relations
• Fulfilling local legal or regulatory mandates
• Protecting against fraudulent activities and unauthorized system access
3. Data Sharing protocols
Innovisa Agency explicitly prohibits the sale, rental, or trade of your private information.
Sharing occurs only under necessary circumstances with:
• Our internal staff, consultants, and verified representatives
• Specialized service providers managing our hosting, analytics, and business infrastructure
• Statutory boards, regulatory authorities, or law enforcement as required by Singapore law
• Professional legal, audit, or accounting advisors
Any data shared is strictly limited to the minimum information required to achieve the intended purpose.
4. Data Retention
Personal information is retained only for the duration necessary to satisfy the purposes outlined above, meet statutory requirements, or resolve potential disputes.
Upon the expiration of the retention period, we employ secure protocols to permanently delete, scrub, or anonymize your data to prevent recovery.
5. Security Measures
We maintain robust administrative, digital, and physical safety measures designed to prevent unauthorized access, accidental loss, or misuse of your data.
While we adopt industry-standard security practices, please be aware that no electronic transmission or cloud storage solution is entirely infallible. We remain committed to vigilance in protecting your data infrastructure.
6. Cookies and Tracking
Our platform utilizes cookies and tracking technologies to optimize performance and deliver a personalized browsing experience.
These tools may capture:
• Interface preferences
• Interaction sequences
• Hardware identifiers
You may restrict cookie collection via your browser settings; however, certain interactive features of our consultancy site may be limited. To ensure transparency, we may also utilize third-party analytics to monitor website health and visitor trends.
7. External Resources
For your convenience, our site may link to external digital resources.
Innovisa Agency does not control and is not liable for the privacy standards or content found on third-party sites. We advise all users to inspect the specific privacy statements of any external links they choose to visit.
8. Your Rights
Subject to applicable laws, you may have the right to request access to your personal data, request correction of inaccurate personal data, withdraw consent for the collection, use, or disclosure of your personal data, and request information regarding how your personal data has been used or disclosed.
We may require reasonable verification of your identity before processing such requests.
9. Withdrawal of Consent
You may withdraw your consent for the collection, use, or disclosure of your personal data at any time by contacting us. Please note that withdrawing consent may affect our ability to provide certain services or respond to your requests.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website following any updates constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions regarding this Privacy Policy or wish to make a request concerning your personal data, please contact us:
Innovisa Agency
Website: https://innovisaagency.com
Email: innovisa.agency@gmail.com
We will make reasonable efforts to respond to your inquiry within a reasonable timeframe.